I partnered with business and technical teams to prepare a sustainable IP solution for launch through accelerated ideation and strategic design support.
CGI DataTwin is a platform-as-a-service that helps organizations understand and reduce the carbon footprint of their hosting platforms by transforming complex data into actionable insights.
With interactive dashboards and 3-D visualizations, operations teams gain a clear view of their sustainability impact, helping their organization comply with emerging climate regulations and directives.
As the organization sells DataTwin in more countries, the content, design, and interactions consider language support, currency and unit conversion, and targets based on regional compliance targets.
Beyond individual-element or network-wide insights, DataTwin could cluster elements together by hosted-application data, function, placement, and more.
One day, machine-learning (ML) models may identity issues, simulate solutions, and proactively present opportunities to conserve resources.
After the core functionality is developed, investments in advanced features, third-party integrations, and service offerings could create new revenue streams for DataTwin.
Some ideas included custom labeling/branding, white-glove service delivery with continued support, and other industry- or client-specific enhancements.
DataTwin’s assets, learnings, and success could be reused to jumpstart development on additional sustainability-focused digital twin offerings.
After ramping up our HCD team, I handed the reigns to our UX strategist and co-facilitated and supported our efforts where needed—preparing boards, capturing feedback on knowledge shares, and synthesizing findings with the HCD team.
When our team met the initial ask halfway through the engagement, our teams discussed ways we could further socialize DataTwin throughout the organization and ideate a feature roadmap for versions 2 and beyond.
Since our initial development workshops, the DataTwin team successfully pitched to idea-to-IP leadership and secured initial funding.
To enable their team to get buy-in from internal leadership and contracts with interested customers, we produced demo, pitch, and pre-sales collateral to send off DataTwin with a strong foundation.
To tell the story of our HCD partnership, and reveal the MVP, roadmap, and vision for DataTwin, we prepared a 15-minute presentation executive presentation.
After a few rounds of storyboard, script, and visual revisions with our HCD leads, our team presented DataTwin to the organization’s UK & Australia President and heads of IP and Global Innovations.
The excitement, interest, and support generated gave new momentum and energy to the project team that led to a successful idea-to-IP launch 6 months later.
DataTwin was unlike past product ideas that came through our idea-to-IP program, but our practice wanted to replicate the success with similar cross-functional HCD engagements.
I continued to support highly-technical produce teams in future workshops, but funding dedicated HCD incubation for every viable idea that went through the program wasn’t a possibility or priority at the time.
Regardless, we created reusable innovation incubation workshop activities, design system components, Figma templates, and other collateral that could accelerate future innovation incubation work.
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