Joseph Shortino

Hello, I'm Joseph.
I'm a

As a content designer and technical communicator, I craft accessible content systems that maximize clarity, reinforce brand trust, and scale across product portfolios and customer touchpoints.

Over the last 7 years, I’ve consulted across enterprise IT, telecom, and public safety sectors—specializing in end-to-end content strategy and delivery for complex B2B and B2C platforms.

I’ve led content operations from discovery through launch, growth, iteration, and long-term support. Together with product, research, and tech partners, I ship market-ready experiences that balance user needs, business goals, and technical realities.

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Joseph Shortino smiling
Joseph Shortino smiling
A shimmering UNT Eagle sticker.
Joseph at a tech comm event booth and accepting an award from the UNT President.

My journey into design began with tech comm

My technical communication foundation at UNT shaped me into an equal part communicator and creative. I learned to write with intention, structure complex ideas, and synthesize information for real people.

I was taught to thread language through experiences while considering how it’s delivered, implemented, and governed as part of a greater ecosystem.

Those skills still show up quietly in the background as I produce onboarding for teams and stakeholders, document design systems, or craft narrative-driven reports that guide decisions and drive action.

If you need content that’s as thoughtful as it is functional, you’re in the right place.

View my resume and skills
A shiny baseball card with Joseph face on it and the modern Buddy League website. "Played with love in Garland Texas circles the images.

I give back to my community through design

Since 2004, I’ve volunteered my time with Buddy League, a local non-profit baseball league for children with special needs. I started as a gameday volunteer Saturday mornings in the spring and fall and took on new ways to create a safe, inclusive, and fun environment.

Today, I serve on Buddy League’s board of directors contributing my professional skills to improve communications, user experience, and service design for hundreds of players, families, volunteers, and other fans in the community.

Since joining the board, I’ve redesigned our brand identity and voice, transformed our website, created internal process documentation, designed merchandise, and so much more.

Let's get to know each other better.

Say hello@josephshortino.com